When’s the right time to hire your first CSM?
Ramping up your revenue game? Let's talk Customer Success vibes. Spoiler: Hire a CSM pronto, nail those metrics, and watch the magic happen in 6 months. Get comfy; we're about to level up!
My dog, the start-up
This is an excuse to post pictures of my dog. But honestly, she is like a start-up in these 9 ways
Riding out the growing pains. 6 or 7 things to consider as you scale
A few things to think about as you jump into your scaling journey